Training Program Officer Jacki Wilson conducted a workshop for the Organization for Security and Co-operation in Europe (OSCE) Spillover Monitor Mission to Skopje, on February 10-12, 2005. Mission members play an important role in OSCE support for implementation of the 2001 Ohrid Agreement designed to end interethnic fighting in Macedonia.

The workshop's objectives were to strengthen communication, negotiation, and third party skills in fostering inter-ethnic understanding and improving the quality of life in mixed communities and areas.

There were twenty-six participants in the workshop (fifteen international and eleven national staff). Participants included the head of administration and finance, field office coordinators from the field stations of Kumanovo and Tetovo, confidence-building officers, community police trainers and others from the Police Development Unit, and national support/assistant staff.

In one evaluation, a participant described the workshop as "very useful [and] practical for people in the field." Another termed the program "complete, drawing our attention to the main topics that are useful to any kind of negotiation." The participants eagerly acquired the new skills which will quickly find their way into active negotiations as applied by these practitioners of conflict resolution.